Absolutely!  To speak with customer service, call or text us:+1 866.934.749. PLEASE NOTE: By texting this number, you consent to receive text message replies from Indie Lee Customer Service. You can also reach customer service via live chat at the bo

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Absolutely!&#xA0; To speak with customer service, call or text us:<br><br style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;">+1 866.934.749</p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><em id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">PLEASE NOTE: By texting this number, you consent to receive text message replies from Indie Lee Customer Service.&#xA0;</em></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can also reach customer service via live chat at the bottom lefthand corner of our website (depending on our availability) or via email at <a href="mailto:hello@indielee.com" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(119, 119, 119); background-color: transparent; text-decoration: underline rgba(119, 119, 119, 0.6); text-underline-position: under; transition: color 0.2s ease-in-out 0s, text-decoration-color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;" target="_blank" title="mailto:hello@indielee.com">hello@vapourbeauty.com</a>.</p>

Can I talk to a live person?

We'd love to partner with you! To apply for a wholesale account, fill out a Wholesale Inquiry Form. Questions? Email our team:US retailers: wholesale@indielee.comInternational (non-US) retailers:  international@indielee.com

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We&apos;d love to partner with you! To apply for a wholesale account, fill out a&#xA0;<a href="https://wholesale.indielee.com/customer/account/login" rel="noopener noreferrer" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: var(--shopify-editor-setting-link_color); background-color: transparent; text-decoration: underline rgba(119, 119, 119, 0.6); text-underline-position: under; transition: color 0.2s ease-in-out 0s, text-decoration-color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;" target="_blank" title="https://wholesale.indielee.com/customer/account/login"><u>Wholesale Inquiry Form</u></a>.</p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Questions? Email our team:<br style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;">US retailers:&#xA0;<a href="mailto:wholesale@indielee.com" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: var(--shopify-editor-setting-link_color); background-color: transparent; text-decoration: underline rgba(119, 119, 119, 0.6); text-underline-position: under; transition: color 0.2s ease-in-out 0s, text-decoration-color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;">wholesale@indielee.com<br style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important;"></a>International (non-US) retailers: &#xA0;<a href="mailto:international@indielee.com" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: var(--shopify-editor-setting-link_color); background-color: transparent; text-decoration: underline rgba(119, 119, 119, 0.6); text-underline-position: under; transition: color 0.2s ease-in-out 0s, text-decoration-color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;">international@indielee.com</a></p>

How do I become an Indie Lee retailer?

Let's chat! Email our collabs team at social@indielee.com.

<p><span id="isPasted" style="color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Let&apos;s chat! Email our collabs team at&#xA0;</span><a href="mailto:social@indielee.com" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(119, 119, 119); background-color: rgb(255, 255, 255); text-decoration: underline rgba(119, 119, 119, 0.6); text-underline-position: under; transition: color 0.2s ease-in-out 0s, text-decoration-color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s; font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">social@indielee.com</a><span style="color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.</span></p>

Who do I contact if I'm a social media influencer or want to participate at an event?

All PR and press inquiries can be sent to indiepr@indielee.com.

<p><span id="isPasted" style="color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">All PR and press inquiries can be sent to&#xA0;</span><a href="mailto:indiepr@indielee.com" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(119, 119, 119); background-color: rgb(255, 255, 255); text-decoration: underline rgba(119, 119, 119, 0.6); text-underline-position: under; transition: color 0.2s ease-in-out 0s, text-decoration-color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s; font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" title="mailto:indiepr@indielee.com">indiepr@indielee.com</a><span style="color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.</span></p>

How do I contact your PR team?

Indie would love to meet you! She is always on the road, hosting events and participating in panels and speaking engagements. Upcoming appearances will be listed on the Events page.  Check back often for updates!

<div id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; position: relative; margin: 14px 0px; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding-left: 26px;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; height: auto; overflow: hidden; visibility: visible; transition: height 0.25s ease-in-out 0s;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 16px 0px 0px;"><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: inherit; font-weight: inherit; margin-bottom: 0px;">Indie would love to meet you! She is always on the road, hosting events and participating in panels and speaking engagements. Upcoming appearances will be listed on the&#xA0;<u id="isPasted">Events</u> page. &#xA0;Check back often for updates!</p><div id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; position: relative; margin: 14px 0px; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding-left: 26px;"><div style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; height: auto; overflow: hidden; visibility: visible; transition: height 0.25s ease-in-out 0s;"><br></div></div></div></div></div></div></div>

How do I meet Indie?

Refer a Friend

Rewards

Contact Us

Get 15% Off

Shop

Quiz

About

Home

Indie Lee

Who is Indie Lee?

What does clean beauty mean to Indie Lee?

How are Indie Lee products different from other beauty brands?

What is your commitment to sustainability?

When is the next product launching?

Do you have an affiliate program?

Company

What certifications do your products have?

Where are your products made?

Do you test on animals?

Can I order samples?

I'm not sure which products to use.  Can you help?

What is the shelf life of Indie Lee products?

How should I store my Indie Lee products?

I have allergies. Can I review a list of ingredients for each product?

I see "Natural Fragrance" in some of the ingredient lists.  What is that?

Are your products safe to use during pregnancy and while breastfeeding?

Do you have any SPF products?

Do your products contain gluten?

Do your products contain any nanoparticle ingredients?

Are your products vegan?

Do your products contain soy?

Where can I find Indie Lee products near me?

How can I make sure my products are properly recycled?

I can't find one of my favorite products.  Has it been discontinued?

In what order should I apply my products?

Products

How can I find out about sales and promotions?

Do you offer a discount for first-time customer?

Can I change or cancel my order?

The product I want is out of stock.  Do you offer rain checks?

What payment types do you accept?

Do you offer discounts for professionals?

Can I use multiple discount codes at checkout?

What should I do if a discount code isn't working?

When will my credit card be charged?

Do you offer gift cards?

Ordering

Do you offer free shipping?

Do you ship internationally?

Can I expedite my order?

Can you ship to my PO Box?

When can I expect my order to arrive?

How do I check the status of my order?

What should I do if my order arrives damaged or if I received the wrong items?

Shipping

What is your return policy?

How do I start a return?

What happens to my product after it's returned?

Returns

How do I join the Rewards program?

How do I earn Rewards points?

How do I redeem Rewards points?

Where can I view my Rewards activity?

Do my points expire?

What is the difference between the tier levels?

How can I tell which tier I'm in?

What do I need to do to maintain my tier?

How does the "Refer a Friend" feature work?

How can I tell if someone I referred has placed an order?

How do I know when my tier level expires?

I redeemed points for a discount but didn't save the code.  What now?

Why didn't I receive my points for a completed activity?

Why didn't I receive my referral points?

Why didn't I receive my birthday points?

Rewards Program

How do subscriptions work?

What products are available on subscription?

Are subscriptions available for international customers?

Can I use a discount code on a subscription order?

Will I be notified before my next shipment?

How do I change or cancel my subscription?

Can I return a subscription product?

Subscriptions

What is Installments with Afterpay?

How do I use Installments with Afterpay?

Where can I use Installments with Afterpay?

Can I use Installments with Afterpay if I’m an international customer?

How does the payment schedule work?

When will my items be delivered if I use Installments with Afterpay?

Is there a limit to how much I can spend on a single transaction?

What products are not eligible for purchase using Installments with Afterpay?

How do I return or exchange an item purchased using Installments with Afterpay?

What if I can’t pay an Afterpay installment?

What happens if I have a partial refund, and how does that affect my payments?

Where can I find out more about Afterpay?

Afterpay