What do I need to do to maintain my tier?Updated 5 days ago

You must meet the tier spending threshold every 12 months from the anniversary date that you first entered the tier in order to maintain your tier level. For example, if you spent $500 and reached the Icon tier on January 1, you would have to spend another $500 by December 31 to maintain Icon status and enjoy Icon perks. 

You can find your tier anniversary in your Rewards activity (go the Rewards page and click on "View History"). If you haven't met the minimum spend threshold for your current tier within 12 months, your account will automatically downgrade to the tier that aligns with your previous 12 months' spend. We also send out text and email reminders 30 days before your tier status expires. Be sure to save [email protected] to your address book or safe list so that these reminders go straight to your inbox. We’re also happy to look the date up for you, so feel free to Contact Us any time.

As a courtesy, we send out text and email reminders 30 days before your tier status is due to expire. You can also Contact Us directly to confirm your tier expiration date.