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What is your return policy?Updated 7 months ago

If you're not in love with your products, Contact Us! We're happy to help with application tips, troubleshooting, and product recommendations.

Return Policy

  • We accept returns for any reason within 30 days of purchase.  Icon Rewards Members enjoy an extended return window of 60 days.
  • Return shipping costs are covered by the customer. 
  • Subscriptions, gift cards, limited editions, and products purchased with a 40% or more discount are considered final sale and non-returnable.
  • We offer the option of returning for store credit with a $5 bonus added to the return value or returning for a refund for the amount paid.
  • We only issue refunds back to the original payment method. 
  • Shipping charges on the original order are non-refundable and will be excluded from your refund or credit amount.
  • We accept returns for products purchased from www.indielee.com. If you purchased your Indie Lee products from another website or store, please contact the retailer directly for assistance. 

Amazon Purchases

Indie Lee works hard to ensure that only authentic, high-quality products reach consumers in the condition we intend. For items purchased from Amazon, we offer a 45-day Satisfaction Guarantee.  Proof of purchase directly from the Fortress Brand Amazon storefront is required.

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