If you're not in love with your products, Contact Us! We're happy to help with application tips, troubleshooting, and product recommendations. Return Policy. Amazon Purchases. Indie Lee works hard to ensure that only authentic, high-quality products

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you&apos;re not in love with your products, <a href="https://indielee.com/pages/contact" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(119, 119, 119); background-color: transparent; text-decoration: underline rgba(119, 119, 119, 0.6); text-underline-position: under; transition: color 0.2s ease-in-out 0s, text-decoration-color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;" title="Contact Us">Contact Us</a>!&#xA0;We&apos;re happy to help with&#xA0;application tips, troubleshooting, and product recommendations.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Return Policy<ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: 0px 0px 1.6em 30px; padding: 0px; list-style-position: outside; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 5px 0px;">We accept returns for any reason within 30 days of purchase. &#xA0;Icon Rewards Members enjoy an extended return window of 60 days.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 5px 0px;">Return shipping costs are covered by the customer.&#xA0;</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 5px 0px;">Subscriptions, gift cards, limited editions, and products purchased with a 40% or more discount are considered final sale and non-returnable.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 5px 0px;">We offer the option of returning for store credit with a $5 bonus added to the return&#xA0;value or returning for a refund for the amount paid.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 5px 0px;">We only issue refunds back to the original payment method.&#xA0;</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 5px 0px;">Shipping charges on the original order are non-refundable and will be excluded from your refund or credit amount.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 5px 0px;">We accept returns for products purchased&#xA0;from www.indielee.com.&#xA0;If you purchased your Indie Lee products from another website or store, please contact the retailer directly for assistance.&#xA0;</li></ul><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Amazon&#xA0;Purchases<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Indie Lee works hard to ensure that only authentic, high-quality products reach consumers in the condition we intend. For items purchased from Amazon, we offer a 45-day Satisfaction Guarantee.&#xA0;&#xA0;Proof of purchase directly from the Fortress Brand Amazon storefront is required.

What is your return policy?

To start a return, go to our Return Portal and submit a return request form.

<span id="isPasted" style="color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">To start a return, go to our&#xA0;<a href="https://forms.gle/v3xMRZcxpXodAoqb8" rel="noopener noreferrer" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(119, 119, 119); background-color: rgb(255, 255, 255); text-decoration: underline rgba(119, 119, 119, 0.6); text-underline-position: under; transition: color 0.2s ease-in-out 0s, text-decoration-color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s; font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" target="_blank" title="Indie Lee Returns">Return Portal</a><span style="color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;and submit a return request form.

How do I start a return?

To do our part in taking care of our planet, we properly recycle all returns through Pact Collective.

<span id="isPasted" style="color: rgb(4, 4, 4); font-family: Avenir, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">To do our part in taking care of our planet, we properly recycle all returns through Pact Collective.

What happens to my product after it's returned?

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