What should I do if a promo code isn't working?Updated 2 months ago

Let's troubleshoot!

1. Remove any spaces, quotes, periods or asterisks, as these are not part of the code.
2. Make sure you have qualifying products in your cart. Some offers have a minimum purchase requirement or exclusions. Subscriptions, bundles, gift cards, and final sale items are typically ineligible for discounts. Terms and conditions for active promotions can be found on the Special Offers page. 
3. Log in to your Indie Lee Account before proceeding to checkout. Some of our gift card codes and discount codes are linked to your email address and will not work unless you're logged in.
4. Make sure the code hasn't expired. Most codes are only valid for a limited time. Code expirations and promotion end dates are often noted at the bottom of our emails. Otherwise, full details for all active promotions can be found on the Special Offers page.

If these tips don't help, please take a screenshot of your cart and any error messages you're seeing and Contact Us.  We'll be happy to look into it!